Know by 8 AM if a property's daily report didn't come in, or came in wrong.
Missed Report checks the box score, delinquency and rent-roll reports your software emails each morning. If one is late, empty, out of date or missing a property, the right person hears right away, so collections, leasing and owner updates don't lose a day.
| Property | Box score | Delinquency | Rent roll |
|---|---|---|---|
| Sample Commons A | Received | Received | Received |
| Sample Commons B | Received | Received | Not in yet |
| Sample Lofts C | Received | Missing from file | Received |
| Sample Village D | Old date | Received | Received |
Why it matters
A missed report quietly costs you a day.
Nobody notices a report that never arrived. People just work from what they have. Three examples (illustrations, not statistics):
Rent comes in later
If the delinquency report doesn't arrive, or arrives missing a property, those residents don't get a follow-up that day. Collections slip, and rent is collected later.
Leasing reacts slower
If the pre-lease report is a stale copy from yesterday, the team doesn't see that a property is falling behind. The leasing push starts later than it should.
Owners lose trust
An owner report that goes out late or with a property missing raises questions about the whole operation, even when the numbers themselves are fine.
Hypothetical example, not real data: say a delinquency report silently drops one property for two days. Every resident who is behind there gets their follow-up two days late. Use your own residents and dollar amounts to see what that means for you.
How it works
Three steps. Nothing new to learn.
If you can forward an email, you can set this up. No codes, schedules or IT tickets.
Forward your scheduled report
Add your Missed Report address to a report your software already emails. During the pilot we set up each report with you.
We check it every morning
We open the attachment and check it like a careful assistant would, before your day starts.
You hear if something's wrong
The report's owner hears first. If it's still not fixed, their manager hears next.
Why Missed Report
Built for the people who read the reports.
Generic "heartbeat" monitors were built for software engineers. They tell you that something showed up. Property teams need to know whether what showed up is right.
Checks what's inside
A report can arrive on time and still be wrong. We check the date, the property list and the row count inside the spreadsheet.
Set up by forwarding one email
No cron schedules, ping URLs or API keys. Tell us "every weekday by 8 AM" and we handle the rest.
Organized like your portfolio
One morning summary per portfolio. Alerts go to the report owner first, then the regional manager.
| Typical developer heartbeat tool | Missed Report | |
|---|---|---|
| Setup | Cron schedule, ping URL or a special email address | Forward a report you already get |
| What it checks | Did something arrive? Some match keywords in the subject or body. | On time, not empty, right date, every property present |
| Organized by | A list of "checks" or "jobs" | Portfolio and property |
| Who hears about it | The person or on-call team who set it up | The report owner, then the regional manager |
Pricing
One simple price per portfolio.
Try it free first, or start the paid pilot right away. Either way, we set up your reports with you.
- Your recurring reports, like box score, delinquency and rent roll
- On-time, empty-file, date and property checks on every one
- Alerts to the report owner, then the regional manager
- Month to month
Free pilot
Rather talk first? Request a free pilot.
Tell us a little about your portfolio. We'll reply personally to set up a short call. No automated email sequence.
Want to look first? The sample-data demo shows a week of reports for invented properties.
Questions
Good questions to ask.
Do you need a login to our property management software?
No. We only see the reports you choose to send us. We don't connect to your software.
Which software does it work with?
Any system that can email a scheduled report as a spreadsheet (Excel or CSV) attachment. Many teams use Entrata, Yardi or RealPage report schedulers for this. We'll confirm your reports work during the pilot.
What happens to resident data in the reports?
Reports can include resident names and balances. During the pilot we'll agree with you on what's kept, for how long, and who can see it, before you send anything real.
Is this a finished product?
Not yet. It's in pilot. The checks above work today in our sample-data demo. During the pilot we set up your reports with you and change things based on your feedback.